sasses.net

Recently, when clicking on a link in an email in Outlook 2007, all that would happen is pop up saying:

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

I did a few quick searches with no solutions found. Microsoft’s support site had a number of solutions that were not solutions for this problem. I was getting frustrated with it so today I started a methodical approach to try and find the solution. I eventually ended up on the SlipStick.com site which finally got me the solution I needed. Their first two solutions where the same as what I had found on Microsoft’s site. But their Edit Registry, Part 2 was what I needed to resolve the problem.

In my case, I had tried UltraEdit to see if I wanted to purchase that tool or not. I eventually decided not to purchase it so I uninstalled it. Well, their uninstall process left a lot of “junk” in the registry. Because of that junk, if finally came back and caused me problems, so after backing up the registry, I manually searched the registry, cleaning out everything to do with with UltraEdit, then running CCleaner on the registry multiple times to clean it up.

I don’t know that IDM Computer Solutions, makers of UltraEdit, is any worse than any other software developer. But if their uninstall process did a better job of cleaning up after itself, I wouldn’t be blaming them for the problem I experienced. They left dozens of pieces in the registry, including the culprit which caused my problem – an entry for .html pointing to their uninstalled editor. Because of this, I highly recommend against their products.